- 1
A customer who books online is told when the booking is made, moved or cancelled, reminded the day before, and asked for a review after the visit.
- 2
Messages go by e-mail and by WhatsApp, from BarbOS's number, and each one names your business.
- 3
WhatsApp delivery cannot be guaranteed — WhatsApp may delay or block a message — so the e-mail goes too whenever the customer gave an address.
- 4
Each barber hears of a new, moved or cancelled booking by WhatsApp or by e-mail: choose which for each in Settings → People.
- 5
Every review is told to the barber it is about, the same way, and to the owner by e-mail, so nobody learns of an unhappy customer from the page.
We answer by the next working day.